How to configure PIX (Brazil only)

Quick answer

PIX is enabled by default for Brazilian accounts. To verify:

1. Open Settings → Payments
2. Confirm "PIX" appears as Active
3. Done — your page already accepts PIX

When you need this

PIX is the most-used payment method in Brazil (~40% of sales). Already enabled by default for BR tenants.

If your account is in the US or Canada, PIX is not supported (market limitation). Use Stripe only.

How it works

• Buyer sees the QR code directly on the page (PIX inline V2 — no redirect)
• Once paid, you receive a webhook within seconds
• Platform holds funds for 7 days (refund protection) → releases to your balance → payout via PIX
• Fee: plan % + R$0.49 platform fixed fee

Common errors

• "PIX doesn't show for the buyer" → Check that the offer has an active PaymentConfig for PIX in the page editor. Payments tab.
• "Got webhook but balance didn't update" → Wait 7 days for the hold release. If past that, contact support.